How to Build Performance into the Responsible CareĀ® MSV Conformance Standard
Table 3.  Baldridge Model Leadership Guiding Principles

Contributed by Dr. Robert B. Pojasek, Pojasek & Associates

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  • Management commitment and senior leadership are two of the most important aspects of the Green Zia Environmental Excellence Program because they are essential for setting the vision of excellence, ensuring continuity of the program and allocating adequate resources to implement the program over the long term. Environmental excellence requires strategies that set environmental performance goals that go beyond mere compliance with environment and health and safety regulations. This is a shift to a "prevention-first" philosophy for environmental performance instead of a focus solely on waste management, which cannot be achieved without strong management commitment. 
  • Management commitment and senior leadership at the highest levels are essential for aligning organization goals and resources towards prevention. Management sets the vision of continuous improvement for using resources (including raw materials, energy and water) efficiently and responsibly, thereby improving both the environmental and economic performance of the organization. Management may also establish long-term visionary goals of zero waste, zero defects, eco-efficiency and sustainability. 
  • Management should clearly convey the organization's environmental values to all employees so that individuals understand their role and what they can do in their jobs to make the organization environmentally and economically sustainable. Management can demonstrate a commitment to continuous environmental improvement through personal involvement, a strong policy statement, and employee incentives. 
  • Management demonstrates strong commitment to continuous environmental improvement by providing adequate financial and human resources to assure implementation of action plans. Management plays an active role in assuring project successes through regular review of action plans designed for prevention or resource efficiency to monitor progress and provide continued support. 
  • Management committed to environmental excellence should take a long-term view of the future regarding community environmental and economic sustainability. Production processes designed to have no adverse effects on the environment contribute to community sustainability. Companies that incorporate pollution prevention throughout their operations often have employees that practice good environmental stewardship at home and in their community. Responsible and efficient use of resources such as water, energy and undeveloped land can contribute to a stronger local economy as well as relieve pressures on availability of scarce resources that affect the entire community. 
  • Management commitment and senior leadership can also be demonstrated by sponsoring community environmental activities, mentoring other businesses, partnering on innovative regulatory approaches, and creating a "shared learning" environment. As well, leadership towards excellence considers the social and local economic consequences of organizational decisions in terms of environmental justice, community redevelopment and development of abandoned industrial sites such as the Brownfields Redevelopment program. Clear and open communication with the community concerning the organization's environmental performance, its goals for improvement, and its overall affect on community health and safety can also be crucial demonstrations of leadership.

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